6. Payment Policy

Last updated: Today

At Ashford & Lane, we aim to make checkout simple and secure.

Accepted payment methods

We accept the payment methods available at checkout.

These may include:

1. Credit card

2. Apple Pay

3. Google Pay

4. Shop Pay

5. Other secure payment methods shown at checkout

Secure checkout

Your payment information is handled through secure payment providers.

Ashford & Lane does not store full credit card details.

Payment authorisation

By placing an order, you confirm that you are authorised to use the selected payment method.

If your payment is declined, your order may not be processed.

Currency

Prices are shown in the currency displayed on our website at the time of purchase.

Any currency conversion fees, bank fees or card provider fees are the responsibility of the customer.

Payment issues

If you experience a payment issue, please check your payment details or contact your bank or payment provider.

You can also contact us at:

info@ashfordnlane.com

1. Available payment methods
   We work with the following payment providers and methods: Examples of available methods include:
   Credit card (Visa, Mastercard)
   Bancontact
   Apple Pay / Google Pay
   
   
2. Security
   All payments are processed via a secure SSL connection by our payment providers. Your full payment details are never stored on our own servers.
   
   
3. Payment processing
   Orders are only processed after payment has been successfully and fully completed.
   
   
4. Refunds
   If you are entitled to a refund (for example, after an approved return), the amount will be refunded via the original payment method within 14 days of receipt and approval of the returned item.
   
   
5. Contact
   For questions about payments, you can reach us at info@ashfordnlane.com.